+34 674 178 682
info@geistconsultancy.com
Gestión del conocimiento
+34 674 178 682
info@geistconsultancy.com
GEIST Consultancy GEIST Consultancy
  • Inicio
  • Nosotros
  • Gestion del conocimiento
    • Organizativo
    • Personal
    • Glosario
    • Escaneo de conocimiento
  • Servicios
    • Definición de objetivos
    • Identificación repositorios
    • Adquisicíon / Atracción
    • Creación / Desarrollo
    • Intercambio / Distribución
    • Utilización / Aplicación
    • Preservación
    • Valoración
  • Eventos
  • Noticias
  • Contacto
Es
  • Inglés
  • Alemán
GEIST Consultancy
Es
  • Inglés
  • Alemán

#CoP

Home / #CoP
03Jun

Inteligencia artificial, comunidades de práctica y gestión del conocimiento: preparando la pyme para los próximos años

junio 3, 2026 K_0mp3T3nz Artículos, Comunidades de práctica, Desarrollo de conocimiento, Geist, IA, servicios 22

La inteligencia artificial está ocupando gran parte de las conversaciones empresariales. Muchas organizaciones esperan que ayude a resolver problemas relacionados con la información, la productividad y el conocimiento. En parte, tienen razón. Pero también existe un riesgo. Pensar que la tecnología resolverá problemas organizativos que ya existían antes de la llegada de la IA.

La IA necesita orden

La calidad de una respuesta generada por inteligencia artificial depende directamente de la calidad de la información disponible.

Si una organización tiene:

  • Información dispersa.
  • Documentación obsoleta.
  • Procesos poco claros.
  • Terminología inconsistente.

La IA no solucionará estos problemas.

Simplemente los procesará más rápido.

Por eso la pregunta correcta no es:

“¿Cómo podemos utilizar IA?”

Sino:

“¿Está preparado nuestro conocimiento para trabajar con IA?”

El papel de las personas sigue siendo fundamental

A pesar de los avances tecnológicos, las organizaciones siguen aprendiendo a través de las personas.

Las conversaciones.
La colaboración.
La observación.
La resolución conjunta de problemas.

Nada de esto desaparece con la inteligencia artificial.

De hecho, se vuelve más importante.

Comunidades de práctica: un activo infrautilizado

Una comunidad de práctica es un grupo de personas que comparten conocimientos, experiencias y desafíos relacionados con una actividad común.

Las organizaciones más innovadoras llevan años utilizándolas para:

  • Compartir experiencia.
  • Resolver problemas complejos.
  • Acelerar el aprendizaje.
  • Reducir duplicidades.
  • Desarrollar capacidades internas.

En muchas pymes, estas comunidades ya existen de forma informal.

La cuestión es cómo apoyarlas y fortalecerlas.

El conocimiento como ventaja competitiva

Durante años hemos hablado de maquinaria, tecnología, instalaciones o financiación.

Todos ellos siguen siendo importantes.

Pero cada vez resulta más evidente que el conocimiento se ha convertido en uno de los principales activos estratégicos de cualquier organización.

No solo el conocimiento que poseen las personas.

También la capacidad colectiva para compartirlo, desarrollarlo y utilizarlo.

Reflexión final

La inteligencia artificial cambiará muchas cosas.

Pero no sustituirá la necesidad de aprender.

No sustituirá la experiencia.

No sustituirá la colaboración.

Las organizaciones que obtendrán mayor valor de la IA no serán necesariamente las que adopten más herramientas.

Serán aquellas que hayan desarrollado una cultura donde el conocimiento circula, se comparte y se transforma en capacidad de actuación.

Porque al final, la tecnología puede amplificar el conocimiento.

Pero primero hay que construirlo.

Read more
17Oct

Maturing Communities of Practice: Tuning the Soundboard of Collective Learning

octubre 17, 2025 K_0mp3T3nz Artículos, Development of knowledge 105

Introduction: What Are Communities of Practice (CoPs)?

A Community of Practice (CoP) is more than a working group or interest circle. It is a dynamic, evolving group of people who share a concern, a set of problems, or a passion about a topic and deepen their knowledge and expertise by interacting on an ongoing basis. CoPs are built on mutual engagement, a shared domain of interest, and a repertoire of practices.

They form organically or can be intentionally cultivated. In either case, CoPs enable social learning, support knowledge sharing, and create space for collaborative problem-solving. CoPs have been adopted across sectors — from education and healthcare to NGOs, corporate environments, and public administration — as effective vehicles for capability development and innovation.

To explore more about the foundational ideas and practices, see the Wenger-Trayners’ CoP Guidebook and related reflections on Building and Growing Communities of Practice.

Context: Why Focus on the Maturity of a CoP?

While CoPs often emerge naturally, their long-term impact depends on intentional development. Many communities plateau or lose momentum without structured reflection. The maturity of a CoP is not about hierarchy or time — but about the depth of relationships, clarity of purpose, and effectiveness in generating value for members and the wider context.

Understanding CoP maturity allows community leaders, facilitators, and supporters to:

  • Assess where the community currently stands
  • Identify strengths and areas for development
  • Design appropriate interventions
  • Navigate tensions and trade-offs between stability and transformation

Guiding question: Is your community growing by design or drifting by default?

Read more on why CoP.

The Maturity Framework: Tuning the Dimensions Like a Soundboard

The maturity model introduced by Beverly and Etienne Wenger-Trayner is grounded in real-world community development and includes seven interrelated dimensions. These offer a rich structure for strategic reflection and planning:

Beverly Wenger-Trayner encourages us to imagine the model like a soundboard in a music studio: each dimension is a slider. There is no “correct” setting — and no fixed position. Communities have their own unique “sound,” which they are constantly tuning depending on context, purpose, and evolving needs.

This metaphor reminds us: maturity is not a formula — it is a living, adaptive design.

“There are no right or wrong responses — each community will sound different. And it should.” – Beverly Wenger-Trayner

1. Practice

The community’s ability to support members in their day-to-day work through learning, tools, methods, and feedback loops.

  • Are we helping each other with real challenges from practice?
  • Do we document and reflect on what we learn together?

2. Domain

The clarity, legitimacy, and development of the shared domain of interest.

  • Have we defined our domain in a way that others can understand and connect to?
  • Are we shaping and contributing to this domain in the wider world?

3. Context

The CoP’s relationship to its organizational or societal environment.

  • How do we fit within our broader landscape?
  • Are we building partnerships and responding to trends?

4. Community

The sense of belonging, shared norms, and pathways to deeper participation.

  • Who belongs to our community, and why?
  • How do newcomers integrate and grow within the group?

5. Identification

The emotional and personal connection members have with the community and its purpose.

  • Do we foster strong, trusting relationships?
  • Is there a shared identity and culture that supports agency?

6. Leadership

How leadership is distributed and enacted within the community.

  • Who takes initiative and leads — and how is that supported?
  • Do we intentionally develop new leadership capacities?

7. Self-Awareness

The community’s ability to reflect on its own learning processes and strategic direction.

  • Are we aware of the value we create?
  • Do we revisit and reimagine our collective goals?

Guiding question: Which dimensions are we strong in — and where do we need to grow?

Reflections from Practice: A Workshop Experience

In October 2025, members of the Ukrainian CoP Guidebook Translation Team participated in the first full-depth “Maturing CoP” workshop, hosted by the Wenger-Trayners in Portugal. The workshop offered a unique opportunity to experience the model in action — using real community cases, engaging in peer clinics, and mapping the seven dimensions with clarity and care.

Participants appreciated how the model supports both emerging and established CoPs. It provides a common language that bridges practice and strategy. As one participant noted: “It helps us see the community not as a product — but as a living process.”

Guiding question: What would change if we viewed community growth as a strategic design challenge?

Application: How Can the Maturity Model Be Used?

The CoP maturity model is a flexible tool, adaptable to different contexts. It can be applied in:

 

  • Industry: To strengthen internal knowledge-sharing communities, innovation hubs, or cross-functional teams.
  • NGOs and civil society: To support networked learning, build leadership pipelines, and scale good practices.
  • Public sector: For building communities around policy domains, reform initiatives, or shared missions.
  • Education and academia: To enhance peer-to-peer learning, connect researchers, or build interdisciplinary collaboration.

Use cases include:

Community self-assessment and strategy development

Leadership development and succession planning

Funding and sponsorship alignment

Evaluation of community impact

Guiding question: Where could this framework add clarity or spark growth in your context?

Summary: From CoP to Mature Learning Ecosystem

A mature Community of Practice is not simply older or bigger. It is one that has evolved in alignment with its purpose, people, and context — supported by reflection and intentional action.

The seven dimensions of maturity offer a powerful mirror and roadmap. Whether you are cultivating a grassroots learning circle or stewarding a transnational network, this framework can help you:

  • Deepen collective learning
  • Support leadership and identity
  • Enhance strategic relevance

Final question: What is your community ready to mature into?

This article was inspired by the Community Maturity Workshop (October 2025) with Beverly and Etienne Wenger-Trayner, and supported by the Ukrainian CoP Guidebook Translation Project.

Read more
logo-geist-consultancy-4

© 2022 Geist Consultancy | Web por Cioka Creativa

Aviso Legal · Política de Privacidad · Política de Cookies